Position Description:
The Household Moving Administrative Assistant reports directly to the
Department Manager. The position entails all aspects that are
associated with household or a business move. The Household Goods
Administrative Assistant is responsible for providing excellent
customer service to an international client base and performs
administrative duties such as data entry input for import/export
documentation and prepares all necessary documents for export
shipments and claims settlement.
Responsibilities/Essential Functions:
- Must be able to accurately prepare and process documentation
including packing lists, bill of lading, and commercial invoice
preparation, etc.
- Opens files, prepare and sets up necessary documentation; performs
data entry, and creates invoices for export/import shipments.
- Schedules bookings with shipping line and makes necessary
arrangements for ocean export shipments
- Schedules arrangements with air export department for air export shipments
- Prepares documentation, contacts customer(s), and insurance
company to settle any claims for damages incurred
- Handle phone call communications
- Maintains account receivables and account payables
- Handles payment processing for vendors’ invoices
- Provide exceptional customer service to customers with excellent
verbal and written communication skills
- Able to multi-task and work in both office and warehouse environments
- Ability to work overtime, as needed
- May perform other tasks, as assigned by management
Nissin Benefits
Nissin offers a robust benefits package for our employees. It
includes health, dental, life, and AD&D, short term disability,
along with voluntary long term disability, and 2 types of voluntary
vision plans, additional voluntary life and AD&D, FSA (medical and
dependent care), 401k, vacation, sick days, and pet insurance.
