Household Goods Coordinator / Administrative Assistant (Bilingual)

  • Job Tracking ID: 512565-770434
  • Job Location: Indianapolis, IN
  • Job Level: Entry Level (less than 2 years)
  • Level of Education: 2 year degree
  • Job Type: Full-Time/Regular
  • Date Updated: April 30, 2021
  • Years of Experience: Up to 2 Years
  • Starting Date: May 10, 2021
  • FLSA: Yes
  • Travel Availability: 0

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Job Description:

Position Description:

Under the direction and supervision of the Household Moving Manager, the Household Moving coordinator will process all import and export documentation to facilitate Air/ Ocean, Import / Export Service. Also, working with Branch Manager to assist with any minor day to day administrative work.

Responsibilities/Essential Functions:

  • Instructs crew to adhere to all of Nissin’s policies and safety rules. Reports any incidents or accidents immediately to Manager
  • Ensures customer satisfaction and contract compliance.
  • Must keep accurate notes per shipment. Must update notes accordingly.
  • Advise HHG Manager of any delays, problems and/or question any irregularities discovered with in assigned transactions.
  • Tracking and tracing of shipments and ensures shipments and deliveries arrive in a timely manner
  • Receive, review, and process export documentation such as B/L, AWB, Commercial Invoice for each shipment accurately.
  • Maintain a good relationship with other Nissin offices, customers, vendors, and agents.
  • Ensure that all documents are in proper order. Scan, fax and file documents as needed.
  • Coordinate any necessary surface transportation to airports or ports to ensure that delivery is completed.
  • Work with Nissin’s other departments to meet customer and internal deadlines.
  • Conform to corporate policies and import/export regulations.
  • Data entry and maintenance using GTC and other applications.
  • Handle file preparation.
  • Adheres to and enforces all safety rules
  • Represents the Company in a professional manner.
  • Assisting with minor administrative tasks.

Experience and Skills:


  • Minimum: AA degree; Bachelor’s degree strongly preferred
  • Must be able to communicate clearly and concisely with Household Goods team and the customer
  • Must possess excellent written communication skills
  • Proficient in Microsoft Office applications
  • Possess excellent customer services skills
  • Good interpersonal skills
  • Ability to work independently
  • Detail oriented
  • Valid Driver’s license
  • Must be able to successfully pass a background check
  • Bilingual in Japanese, preferred

Job Benefits:

Nissin Benefits

Nissin offers a robust benefits package for our employees.  It includes health, dental, life and AD&D, short term and long term disability, along with 2 types of voluntary vision plans, additional voluntary life and AD&D, FSA (medical and dependent care), 401k, vacation, sick days and pet insurance.