Supervisor, Import Export

  • Job Tracking ID: 512565-764450
  • Job Location: Indianapolis, IN
  • Job Level: Mid Career (2+ years)
  • Level of Education: High School/GED
  • Job Type: Full-Time/Regular
  • Date Updated: March 23, 2021
  • Years of Experience: 2 - 5 Years
  • Starting Date: ASAP
  • FLSA: Yes
  • Travel Availability: 0

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Job Description:

Position purpose

Under the direction and supervision of the Forwarding Department Manager, the Supervisor is responsible for all aspects of International Air & Ocean export/ import traffic by processing shipments and all related activities for an assigned base of accounts.


  • Responsible for all assigned functions for export/ import shipments.
  • Deal effectively in a Supervisory capacity, using tact, diplomacy and negotiation in the Air/Ocean Dept.
  • Ensures that all document preparation, coordination for the movement of goods from shippers’ door to overseas destination(s), including but not limited to truck, rail, Air, Sea, and Customs are accurate.
  • Ensures compliance with any government agency such as, Customs & Border Protection, Export Administration regulations, Code of Federal regulations, or any other agency.
  • Ensure to book vessel or flight arrangement that will meet customer's requested ETA and deadlines.
  • Coordinate / monitor surface and rail transportation via internet or phone to departing ports of departure to make sure that arrival has been completed timely.
  • Process vendor costs and sales related matters using an Oracle database. (GTC- new system)
  • Must keep accurate notes per shipment. Must review and update notes accordingly.
  • Handles data entry processes, classifications and valuations.
  • Advise Dept manager of any problems and/or question any irregularities discovered within assigned transactions.
  • Handles routine notes and correspondence with the related parties involve on per shipment basis.
  • Assist to promote sales and to expand all revenue opportunities and to increase profit margins while keeping costs under strict control.
  • Maintain a positive attitude when conducting business with Customers, vendors and overseas agents, at all times.
  • Keep constant communication with customers throughout the shipment
  • Customer service / sales to improve customer relationship

Experience and Skills:


  • Possess excellent written and verbal communication skills.
  • Demonstrate high knowledge of International export/ import principles, flow, logistics and familiarity with document preparation including, commercial invoices, bills of lading/ air waybills, certificates of origin.
  • Must be detail-oriented and able to set priorities.
  • Proficient in Microsoft Office, Import Export applications and various accounting software applications, i.e., Oracle Financial System.
  • Must possess excellent data entry skills.
  • Must possess strong math skills.
  • Must be able to multitask and work under stressful conditions.
  • Demonstrate understanding in all areas of government’s regulations including, reviewing regulations and processing documentation.
  • Must provide excellent Customer Service and able to work well in a team environment, as well as being able to work independently.
  • Minimum high school diploma required.

Job Benefits:

Nissin Benefits

Nissin offers a robust benefits package for our employees.  It includes health, dental, life and AD&D, short term and long term disability, along with 2 types of voluntary vision plans, additional voluntary life and AD&D, FSA (medical and dependent care), 401k, vacation, sick days and pet insurance.